- +1-403-801-0090
- 1935 32 Ave NE, Calgary, AB, T2E 3R1
ERP for Retail & E-Commerce
SmartStream ERP for retail and ecommerce empowers you to connect, automate, and grow.
To be competitive and sustainable in today’s fast-paced world, retailers must deliver seamless customer experiences across physical and digital channels.
The solution integrates point-of-sale (POS), inventory, CRM, and eCommerce tools all into a single AI-automated platform. It simplifies operations, drives loyalty, increases profitability and minimizes prevalent industry pitfalls, such as stockouts, overstocking, inconsistent customer experiences, and fragmented sales data caused by the use of segregated systems.
Transform Your Business with Smartstream ERP
How We Help:
Omnichannel Management:
Unify sales from in-store, online, mobile and third-party e-commerce channels, like Shopify and WooCommerce, for a cohesive sales strategy and consistent customer experience.
Inventory Synchronization:
Maintain real-time stock levels across multiple locations and sales platforms with auto-replenishment and smart inventory forecasting.
Order Fulfillment:
Streamline and auto-fill order-to-delivery workflows and define product variants, pricing and currencies for faster, accurate shipping.
Customer Insights:
Simply customer data acquisition and management, and leverage data-driven analytics to identify challenges and opportunities, understand customer preferences, personalize promotions, and improve buying experiences.
CRM Integration:
Track customer behaviour, preferences, and engagement to guide marketing strategies, implement loyalty programs more effectively, and improve retention through powerful tools with greater capabilities compared to known CRM products like Salesforce.
Financial Visibility:
Gain clear insight into sales trends, margins, and profitability across all channels with integrated accounting and data analytics – it’s more than just QuickBooks.
Did You Know?
- E-commerce businesses reported a 35% faster order fulfilment rate and reduced software costs by over 40% compared to legacy systems. (Source: Odoo Implementation Reports)
- A retail chain saw a 40% increase in customer satisfaction by integrating in-store and online inventory data.
- Retailers using integrated ERP platforms reduced order processing time by 23% and improved inventory accuracy by 30% (Source: Retail Info Systems).
- 65% of consumers expect a seamless experience between online and offline channels. (Source: Salesforce State of the Connected Customer).